Keeping You Safe
Enhanced workplace safety, and even more secure privacy.
VigiLife, Inc., (“VigiLife” or “we”), respect your privacy and are committed to protecting it through our compliance with this policy, and we are committed to helping you understand how we manage and protect it. We take privacy seriously and have taken many steps to help safeguard the information we collect and manage for you.
This policy (“Privacy Policy,” or “Policy”) describes the types of information we may collect from you or that you may provide when you visit the website https://www.vigilife.com/ (the “Site”) or purchase, download, install, register with, access, or use our mobile applications, including without limitation the SafeGuard® application (collectively, the “Apps”). This Policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy is incorporated by reference into VigiLife’s Terms of Use, which are available at: https://www.vigilife.com/privacy.
This Policy applies to information we collect:
It does not apply to information that:
Our websites and apps, and these third parties, may have their own privacy policies, which we encourage you to read before providing information on or through them.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site and not to download, register with, install, or use the Apps. By accessing or using the Site or downloading, registering with, installing, or using the Apps, you agree to this Privacy Policy. This Privacy Policy may change from time to time (See Changes to Our Privacy Policy). Your continued use of the Site and/or the Apps after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy from time to time for updates.
We collect and use your information in a centralized way. This may include your credentials; your name and contact details; payment information; information about your activities, your interests and preferences; insights about your finances or your business; the content you place in our Site and/or Apps; and information we have collected about you from third-party sources.
Some experiences and services within the Site and/or the Apps allow you to interact with an organization (such as your employer). If you are granted access to an organization or household account (for example, a business’s account), the owner of the organization or a designated administrator may be able to control and administer details of your account, for example, by deciding your access rights; making decisions about your personal information (such as details about your health); or requiring you to take certain actions (for example, use location tracking to clock in for a shift). If your access rights are amended by the owner or designated administrator, then you may lose access to the information that is in the control of the organization. Similarly, your use of the Site and/or the Apps as part of an organization’s account may be subject to the organization’s policies, which may be different from this Policy. We are not responsible for the privacy or security practices of other organizations, and you should consider both the organization’s policies and whether you are comfortable enabling the organization with access to your information prior to connecting to their services.
Some services and experiences in the Site and/or Apps require you to provide information for it to function. If you do not wish to provide the required information, you may not be able to use certain features.
Neither our Site nor the Apps are intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site or the Apps. We do not knowingly collect information from children under 13. If you are under age 13, do not use or provide any information on the Site or on or through any of its features/register on the Site, download, register with, install, or use the Apps, make any purchases through the Site or the Apps, use any of the interactive or public comment features of the Site or the Apps, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13 years of age, please contact us. See Contact Information.
The personal information that we receive about you depends on the context of your interactions with the Site or Apps, how you configure your account, and the choices that you make, including your privacy settings. Personal information that you provide may also depend upon what services or experiences you use, your location, and applicable law. The data collected varies depending on which device you use. When your device syncs with our applications or software, data recorded on your device may be transferred from your device to our servers. We may collect several types of information from and about users of our Site or the Apps. When you access or use the Site or download, register with, or use the Apps, we may collect or ask you provide:
We may collect this information:
You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.
The information we may collect on or through our Site or the Apps may include:
As you navigate through and interact with our Site or download, access, and use the Apps, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
If you do not want us to collect this information from the Site, do not use the Site or the Apps.
If you do not want us to collect this information from or through the App, see Choices About How We Use and Disclose Your Information. Note, however, that opting out of the Apps’ collection of location information will cause their location-based features to be disabled, and you may not be able to use certain features.
The information we collect automatically may include Personal Information or Health Information, or we may maintain it or associate it with Personal Information or Health Information we collect in other ways or receive from third parties. It helps us to improve our Site and the Apps and to deliver a better and more personalized service. See How We Use Your Information.
The technologies we may use for this automatic data collection may include:
IP Addresses. An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the web. Web servers, the computers that “serve” web pages, automatically identify your computer by its IP address. Company collects IP addresses for purposes of system administration, to report aggregate information to third parties and to track the use of the Site. When visitors request pages from the Site or click on a link in a mailing sent through the Service our servers log the visitors’ IP addresses. We reserve the right to use IP addresses to identify a visitor or list member when it will enhance the user’s experience or if we feel it is necessary to enforce compliance with the Site’s policies or to protect Company, the Site, its visitors, the Service, our Internet Service Provider partners, the list members or others.
To provide the Service to you, we may sometimes use other businesses to perform certain specialized services such as data processing or other technology services. We may provide your personal information to specialized third parties for data analysis to improve our Site or Apps and to improve the accuracy of our products or services. In such instances, we may provide your personal information to those businesses but they are not permitted to retain or use your information for any other purpose.
When you use the Site, the Apps, or their content, certain third parties may provide us with information about you or your device, including those you specifically request or authorize or with which you are affiliated (for example, your employer). Accordingly, we may collect such information:
We may use the information we collect from you in the following way and for the following reasons:
We use location information we collect to provide real-time biophysiological and environmental readings to easily keep track of your health and status. This data is analyzed to identify and prevent potential issues proactively and solve problems before they become life-threatening incidents.
We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.
We may also use your email address to send you information and updates pertaining to your order, or to respond to inquiries, questions, or requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, and notifications when new content, products, or services are available. If at any time you would like to unsubscribe from receiving future emails or communications, we include detailed unsubscribe instructions within each communications. For more information, see Choices About How We Use and Disclose Your Information.
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.
In addition, we may disclose Personal Information or Health Information that we collect or you provide to us:
We may also disclose your Personal Information or Health Information:
We strive to provide you with choices regarding the Personal Information and Health Information you provide to us. We have created mechanisms to provide you with control over certain uses and disclosures of your information:
A. Tracking Technologies
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s Website. You can choose whether or not to allow the Apps to collect information through other tracking technologies. If you disable or refuse cookies or block the use of other tracking technologies, please note that some parts of the Site or the Apps may then be inaccessible or not function properly.
B. Disclosure of Your Information for Promotional Purposes.
If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data (the registration form). You can also always opt-out by logging into the Site and/or the Apps, as the case may be, and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to privacy@vigilife.com.
C. Location Information
You can choose whether or not to allow the Apps to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the Apps may then be inaccessible or not function properly.
D. Promotion by the Company
If you do not want us to use your contact information to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data (the registration form) or at any other time by logging into the Site and/or the Apps, as the case may be, and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to privacy@vigilife.com.
E. Disclosure of Your Information for Third-Party Marketing
If you do not want us to share your personal information with unaffiliated or non-agent third parties for marketing purposes, you can opt-out. You can opt-out by logging into the Site and/or the Apps, as the case may be, and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to privacy@vigilife.com.
We do not control third parties’ collection or use of your information to serve interest-based content. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Communications from the Site
Service Email
We will send you service-related announcements, which are not promotional in nature, on occasions when it is necessary to do so. For example, if our service is temporarily suspended for maintenance, we may send you email notification. You do not have an option to opt out of these emails.
Customer Service
Based upon the information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We may communicate with you by email or telephone.
Newsletters and Promotions
We may provide you the opportunity to opt-in to additional newsletters or promotional communications sent by email. If you have opted in or otherwise qualify to receive these forms of communication, we will use your name and email address to communicate with you. Out of respect for your privacy, we provide you a way to unsubscribe by following the instructions included in each communication.
Blog
Our website offers publicly accessible blogs. Our blog is managed by a third-party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or login into the third-party application if you want the personal information that was posted to the comments section removed. To learn how the third-party application uses your information, please review their privacy policy.
Testimonials
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact the company Privacy Office by emailing us at privacy@vigilife.com.
Social Media Widgets
Our website includes Social Media Features, such as the Facebook button and Twitter Tweet button or interactive mini-programs that run on our website. These Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy policy of the company providing it.
You can review and change your personal information by logging into the Site or the Apps and visiting your account profile page.
You may send us an email at privacy@vigilife.com to request access to, correct or delete any Personal Information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Proper access and use of information provided on the Site or the Apps is governed by our terms of use https://www.vigilife.com/privacy.
The security of your information is important to us. We maintain measures designed to secure your Personal Information and Health Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted.
That said, the safety and security of your information ultimately depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Site or the Apps, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site or the Apps like message boards or comment sections. The information you share in public areas may be viewed by any user of the Site or the Apps.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. We make no guarantees on the security of your Personal Information or Health Information transmitted through our Site or the Apps. Any transmission of Personal Information or Health Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site or the Apps.
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you may contact the Company Privacy Office by emailing us at privacy@vigilife.com.
Unless you specifically ask us to delete your personal information, we retain your personal information as long as it is necessary to comply with our data retention requirements and provide you with services and the benefits of the Site and/or the Apps. However, even if you request a deletion, we may be required to maintain your information for as long as necessary to (i) comply with our legal or regulatory compliance needs (e.g. maintaining records of transactions you have made with us); (ii) to exercise, establish or defend legal claims; and/or (iii) to protect against fraudulent or abusive activity on our service.
There may be occasions where we are unable to fully delete, anonymize, or de-identify your information due to technical, legal, regulatory compliance or other operational reasons. Where this is the case, we will take reasonable measures to securely isolate your personal information from any further processing until such time as we are able to delete, anonymize, or de-identify it.
Change of Control / Asset Transfer
As the Company develops, we may buy other businesses or their assets or sell all or parts of our business assets. Customer information is generally one of the business assets involved in such transactions. Thus, in the event that the assets of the Company in whole or in parts are acquired by a third-party, customer information, including any visitor information collected through the Site or the Service, would be one of the transferred assets. In the event of a corporate change in control or sale of all or parts of our business assets our users will be notified in accordance with the “Changes to this Policy” section of the policy if their personal information is provided to the new corporate entity or asset purchaser.
It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes.
If you are a Vermont resident, you may have the following rights:
We will not share your non-public personal information with unaffiliated third parties unless you authorize us to make those disclosures without your consent, other than as permitted by law. Further, we will not share credit reports with our affiliates without your consent.
If you are a California resident, you may have the following rights:
Access. You may have the right to access:
Deletion. You may have the right, under certain circumstances, to request that we delete the personal information you have provided to us.
Non-discrimination. You have the right to be free from discrimination related to your exercise of any of your California privacy rights.
Verification. In order to protect your personal information from unauthorized access or deletion, we may require you to verify your credentials before you can submit a rights request. If you do not have an account with us, or if we suspect that your account has suffered fraudulent or malicious activity, we may ask you to provide additional personal information for verification. If we are subsequently unable to confirm your identity, we may refuse your rights request.
Authorized agents. You may use an authorized agent to submit a rights request. If you do so, the agent must present signed written authorization to act on your behalf, and you may also be required to independently verify your identity or your legal authority or ownership of the personal information with us.
Please note that we may claim legal exemptions for certain types of personal information from all or certain parts of the CCPA pursuant to various CCPA exemptions.
What you can do to manage your privacy
You have choices when it comes to managing the privacy of your personal information.
Cookies and other tracking technologies. You may be able to opt-out of interest-based advertising by visiting the Digital Advertising Alliance of Canada Opt-Out Page, NAI Opt-Out Page and the Choices Opt-Out Page or by emailing us at privacy@vigilife.com.
Your Right to Limit Information Sharing: You have the right to limit our sharing of your information to both affiliates and third-parties for marketing purposes. You can limit our information sharing by emailing us at privacy@vigilife.com.
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
privacy@vigilife.com
or via our toll-free number:
+1 937 606 4354
or our postal address
2555 University Blvd, Suite 300
Fairborn, OH 45324
© Copyright VigiLife, 2024. All rights reserved
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